CVE-2023-7337 PUBLISHED

JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

Assigner: Wordfence
Reserved: 03.03.2026 Published: 04.03.2026 Updated: 04.03.2026

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Metrics

CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CVSS Score: 7.5

Product Status

Vendor rabilal
Product JS Help Desk – AI-Powered Support & Ticketing System
Versions Default: unaffected
  • affected from * to 2.8.2 (incl.)

References

Problem Types

  • CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') CWE