CVE-2025-14079 PUBLISHED

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update

Assigner: Wordfence
Reserved: 04.12.2025 Published: 05.02.2026 Updated: 05.02.2026

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the eh_crm_ticket_general AJAX action.

Metrics

CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
CVSS Score: 5.3

Product Status

Vendor elextensions
Product ELEX WordPress HelpDesk & Customer Ticketing System
Versions Default: unaffected
  • affected from * to 3.3.5 (incl.)

Credits

  • Itthidej Aramsri finder

References

Problem Types

  • CWE-862 Missing Authorization CWE