When the password reset functionality is enabled, and email is configured, an attacker could take over any account using a brute-force attack.
There is no rate limiting on the attempts to enter the reset code, leading to the possibility of a brute force solution to the password reset challenge.
An attacker could gain administrative access to the application and perform actions like configuring the service or requesting log collection. Device credentials and customer data cannot be accessed with this vulnerability.
This vulnerability is addressed in Remote Ops Agent version 2.1. Migration is recommended.