CVE-2026-118046 PUBLISHED

JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title

Assigner: Wordfence
Reserved: 27.10.2026 Published: 07.11.2026 Updated: 07.11.2026

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.

Metrics

CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
CVSS Score: 6.4

Product Status

Vendor rabilal
Product JS Help Desk – AI-Powered Support & Ticketing System
Versions Default: unaffected
  • affected from 0 to 5.0.2 (incl.)

Credits

  • UKO finder

References

Problem Types

  • CWE-79 Improper Neutralization of Input During Web Page Generation CWE