CVE-2026-119213 PUBLISHED

Fluent Support <= 2.4.7 — Unauthenticated Limited Modification of Linked Customer Profile Fields via Fluent Forms Feed

Assigner: Wordfence
Reserved: 29.10.2026 Published: 07.11.2026 Updated: 07.11.2026

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.

Metrics

CVSS Vector: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N
CVSS Score: 3.7

Product Status

Vendor wpmanageninja
Product Fluent Support – Helpdesk & Customer Support Ticket System
Versions Default: unaffected
  • affected from 0 to 2.4.7 (incl.)

Credits

  • Santh finder

References

Problem Types

  • CWE-639 Authorization Bypass Through User-Controlled Key CWE