CVE-2026-14871 PUBLISHED

osTicket v1.18.3 - v1.17.7 - BOLA/IDOR in ticket field viewing allows cross-department data disclosure

Assigner: Fluid Attacks
Reserved: 06.07.2026 Published: 17.07.2026 Updated: 17.07.2026

osTicket versions v1.18.3 and v1.17.7 contain a Broken Object Level Authorization (BOLA) leading to Insecure Direct Object Reference (IDOR) in the AJAX ticket-management subsystem.

Metrics

CVSS 4.0

CVSS Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N
CVSS Score: 7.1

Exploitability Metrics		Vulnerable System Impact Metrics		Subsequent System Impact Metrics
Attack Vector	Network	Confidentiality	High	Confidentiality	None
Attack Complexity	Low	Integrity	None	Integrity	None
Attack Requirements	None	Availability	None	Availability	None
Privileges Required	Low
User Interaction	None

CVSS 4.0

Product Status

Vendor	osTicket
Product	osTicket
Versions	Default: unaffected Version v1.18.3 is affected Version v1.17.7 is affected

Credits

Juan Felipe Osorio Z finder

References

Problem Types

CWE-863 Incorrect Authorization CWE

Impacts

CAPEC-21 Exploitation of Trusted Identifiers