CVE-2026-20314 PUBLISHED

Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

Assigner: cisco
Reserved: 08.10.2025 Published: 19.08.2026 Updated: 19.08.2026

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Metrics

CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
CVSS Score: 5

Product Status

Vendor Cisco
Product Cisco Packaged Contact Center Enterprise
Versions Default: unknown
  • Version 12.5(1) is affected
  • Version 11.0(1) is affected
  • Version 12.0(1) is affected
  • Version 11.0(2) is affected
  • Version 11.5(1) is affected
  • Version 10.5(1) is affected
  • Version 10.5(2) is affected
  • Version 11.6(2) is affected
  • Version 10.5(1)_ES7 is affected
  • Version 11.6(1) is affected
  • Version 10.5(2)_ES8 is affected
  • Version 12.5(2) is affected
  • Version 12.6(2) is affected
  • Version 15.0(1) is affected
Vendor Cisco
Product Cisco Unified Contact Center Enterprise
Versions Default: unknown
  • Version 12.6(1)ES3 is affected
  • Version 12.6(1)ES1 is affected
  • Version 12.6(1) is affected
  • Version 12.6(1)ES2 is affected
  • Version 12.6(1)SecurityPatch is affected
  • Version 12.5(1)ES1 is affected
  • Version 12.5(1) is affected
  • Version 12.6(1)ES4 is affected
  • Version 11.0(1) is affected
  • Version 10.5(1) is affected
  • Version 12.0(1) is affected
  • Version 10.5 is affected
  • Version 11.0 is affected
  • Version 11.5 is affected
  • Version 12.6(2) is affected
  • Version 12.6(2)ES1 is affected
  • Version 12.6(2)ES2 is affected
  • Version 15.0(1) is affected
  • Version 12.6(2)ES3 is affected
  • Version 15.0(1)ET01 is affected
  • Version 15.0(1)_SP1 is affected
  • Version 15.0(1)ES202508 is affected
  • Version 15.0(1)ES202511 is affected
  • Version 12.6(2)ES4 is affected
  • Version 15.0(1)SU1 is affected
  • Version 15.0(1)ES202603 is affected
  • Version 12.6(2)ES5 is affected

Exploits

The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory.

References

Problem Types

  • Server-Side Request Forgery (SSRF) cwe