FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. FreeScout's Manage -> Logs -> App Logs feature uses the bundled rap2hpoutre/laravel-log-viewer override to decrypt a user-supplied file identifier and then pass the resolved path to Laravel's download response. Prior to version 1.8.224, the path resolution logic accepts any existing absolute path before applying the intended storage/logs restriction. As a result, an attacker who can access the App Logs route and forge a valid Laravel-encrypted dl parameter can download arbitrary server-local files readable by the PHP process, not just log files. Version 1.8.224 contains a fix.